That’s because I was a blank slate in 2003. I’d just moved back to Kansas City after working in finance, so most things were foreign to me.
And since I needed simple terms to learn the trade, I used the same basic language in my work, which no other inspection company did back then (or still).
But the early years were rough. And despite getting some of the best training, I stayed frustrated and worried about all the confusion surrounding home inspections.
I remember thinking, “Why didn’t they talk about this in school?”
Then I thought, “I can do better.”
This was also when I realized there are 5 things homebuyers and real estate agents value most:
- Responsive service
- Straightforward explanations
- A thorough inspection
- Same-day report
- Follow-up support
And the reason is simple…